Our Customers Tell Our Story Best

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Our Customers Tell Our Story Best

We still believe the customer is always right. We care what you think and about quality. The feedback we get makes it all worthwhile.
Great customer service

“ Great customer service. D. Robare ”

Happy with mirror support brackets. 

“ Happy with mirror support brackets.  Well made and mirror rail brackets are robust. -Rich ”

People are quick to complain and slow to thank, but, thank you for going the extra mile!

“ I appreciate the credit you did for me.  I apologize for the delayed response but I have just transferred here for work and received a new phone number so I didn’t hear your phone message until recently. I’m am happy to have the antique bedroom set for my guest bedroom again and the rails are as good a match as I could expect without a custom solution or total refinish. My little rant was more against UPS and wanted to inform you of their customer service.  I’m betting that they are probably great if they don’t bring anything across international borders.  I wasn’t really expecting any compensation from you or to even redo the invoice as it is one of the “it isn’t worth the time” exercises but am grateful for your help. People are quick to complain and slow to thank, but, thank you for going the extra mile! All the best -J. Ness ”

I found you through a Google search last weekend

“ Just a note of appreciation from a satisfied customer! I found you through a Google search last weekend. My wife wanted to order bed rails through Amazon because of the 2 day free shipping, but after viewing your web site, I decided to order from you. We are ecstatic that the online order arrived in two business days (to Eastern PA). Just as importantly, we really like the look and sturdiness of the queen bed sideboards. Thanks! -John H. ”

They Matched The Existing Bed Perfectly

“ Thank you for sending the rails which I ordered last week.  They are a perfect color match to my existing bedroom set, and I was delightfully surprised.  Your workmanship is exceptional, and I know the rails will wear well throughout the coming years.  I am especially thankful for the ease of ordering and your patience with my many questions.   A very satisfied customer, -P. Mellon ”

Bedding, Hospitality, and Mirror Support Products

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