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“ Wanted to thank you for the timely response to my phone call last week. I had ordered mirror brackets/supports and was unable to separate the initial order. Spoke to a representative who was able to forward a second set of brackets – which worked great. Thank you for taking care of this issue – very impressed by the quality of the brackets and level of service received. -M. Crowe ”
“ Thank you for extending the life of my bed by supplying the replacement metal slats! I liked you on Facebook! -Julia P. ”
“ What clever packaging! You can see the pride your company has in its products. Can’t wait to see my new mirror. Thank you, Carole S. ”
“ Thank you for the update. This experience has been awesome, good website details, easy order and pay options. Thank you for your quick response. Have a great day M. Pearson ”
“ We received this emergency request for bed rails needed in TX on a Friday before Labor Day: Garrett Supports, How long does it take to get a shipment from your warehouse to Kaufman, TX? We have to move my father suddenly after a fall to a memory care facility. I am sanding and restaining the bed he and my mom had when they first married. The bed is early American color. I just need the rails and support quickly. Your products appear to be quality products. He is moving in Saturday, September 8th Thank you in advance. Carl: We can ship on Monday .Not sure how long but I expect three days. TX Customer: Oh wow you are awesome. Thank you for the quick response. I will place my order online. Thanks again for such a quick response. ”
I was delighted to find the replacement slats for my Ethan Allen bed. But the real surprise came when I ordered them on a Monday and they were delivered to my house on Wednesday!!! AND they fit perfectly! Top shelf customer support and delivery.
If you are looking for quality bed frame, this is the place to go. I was looking for one and after some searches came to this Company. Order online, free shipping and my king bed is now secured with a proper frame.
Cannot day enough good things about this company. One of our bed rails cracked and collapsed at 4am on Sunday morning. We have no idea why! Ordered new ones from Garrett on Sunday afternoon and had the on Wednesday 1 pm. They fit perfect, and the metal slat system with adjustable center supports that I ordered were perfect. The bed is better than when it was new 4 years ago. Totally recommend Garrett Mirror Support Co.
Carl and Debbie are always a pleasure to deal with.