Our Customers Tell Our Story Best

See testimonials below from real customers.

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Our Customers Tell Our Story Best

We still believe the customer is always right. We care what you think and about quality. The feedback we get makes it all worthwhile.

“ Last Monday I called and placed my order for side rails. Our bed broke the night before, mind you the day before our anniversary. Thanksgiving was a week and a half away. We needed our bed fixed sooner than later. I made my order before noon on a Monday. I found the box at our door Thursday of the same week. The color was a good match to our existing bed. We put the bed together and slept on it that Thursday night. You folks were great to work with over the phone. Your speediness was quite appreciated! ”

Eric M.

“ Hi Carl, When I discovered we received the incorrect item, I thought to myself this is going to be a pain to exchange. My wife made the call and someone answered right way. We couldn’t believe it. We appreciate the quick response and making sure the correct item was shipped. Thanks! ”

Joseph C.

“ I just received bed rails for a king sized bed. They fit perfectly and the color was perfect . ”


“ After reviewing several sites, we decided on Garrett Supports. I called and spoke with a gentleman named Carl, and I am glad I did. He took the time to inform me about their bed rails and after speaking with him we placed an order for the pair. They arrived via UPS about a week later. We hauled the rice bed out of storage and set it up. What a pleasure it was to see that bed standing strong and tall without racking whatsoever and our Tower of Pisa was gone and she stood plumb line straight as it was meant to be. I cannot say enough positive things about Garrett Supports, their customer service and the quality of their products. As an aside comment, the stain and finish matched our bed perfectly. Carl was not only informative, but kind and courteous. By the time we finished our conversation I felt like one of the family. I will not hesitate to recommend doing business with the fine company of Garrett Supports or their sister company Acme Metal Products. ”


“ The rails worked great and look really good. ”

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